Telecoms Engineer

Job Title: Telecoms Engineer

Location: Lancing

Salary: £23,000 - £26,000

Job Type: Permanent

Our client is recruiting a telecom engineer to install, configure, and provide technical support. You will be required to resolve technical problems in-house and client based and investigate any escalated issues.

Responsibilities

  • Installing, supporting and maintaining of Hosted & Avaya IP Office, hosted telephony, LAN/WAN equipment
  • Voice cabling and installing Cat5 cabling
  • Design, installation, testing and maintenance of CAT5e, CAT6, and Cw1308 cable schemes
  • Provide support on connectivity including PSTN, ISDN, SIP, ADSL, FTTC and Leased Lines
  • Installation/configuration and fault finding of SIP services, configuration and maintenance on Draytek routers
  • Installing new equipment at client premises
  • Plan and deploy ongoing hardware/software maintenance upgrades to keep systems current
  • Resolving tickets (in-house and client)
  • Provide telephony system support to clients within contracted SLA's
  • Working with field engineers to visit customers/employees if the problem is more serious

Skills and Experience Required

  • The ideal candidate will have knowledge of telephony and the technology market
  • A flexible and positive approach toward problem solving
  • Ability to communicate clearly at all levels and have excellent customer service skills
  • Excellent IT skills including experience with Microsoft Excel, Word and Outlook
  • Knowledge of Microsoft Office 365 Installations and Migrations
  • Good understanding of networks, WAN, LAN, switching, routing security and SIP trunks
  • An ability to assess each customer/employee's IT knowledge levels
  • Experience of engineering activity with telephone systems, IT networking and IP Addresses
  • Ability to work in a team environment
  • Keen to learn new technologies
  • Full UK Drivers Licence
  • You will need to have a degree or equivalent in Information Technology preferably with a focus on Networks

Benefits

  • 20 Days Holiday plus 8 Bank Holidays
  • Mobile Phone
  • Private Healthcare Plans
  • Pension
  • Social Events
  • Commission Structure

Apply for this Now


Apply Here. Vacancy ID: 4829

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