Sales Team Manager (Clinical Trials)

Job Title: Sales Manager (Clinical Trials)

Location: London, W1

Salary: £35-40K + competitive commission structure +benefits package

We are excited to be working with a prominent provider of clinical services. They are a recognised award winner and a leader in their fields of expertise.

The Role
Due to company success we are looking to hire an experienced sales leader to take charge of our expanding dedicated patient recruitment team. The team focusses on the recruitment, retention and delivery of patients into clinical trials across multiple studies – working to deliver against key metrics for each trial.

You will be responsible for the team sales targets, developing staff and building a highly effective recruitment call centre. You will also develop patient awareness and attraction campaigns (various medial channels) to build an overall picture of the patient recruitment landscape to best advise business leaders on which future clinical trials to initiate.

The Candidate

You will be a hands-on Sales Manager to deliver outstanding patient recruitment services and be familiar with working to targets, with an ability to handle pressure to deliver. You will possess demonstrable experience of successfully leading a sales team. Direct experience of patient recruitment is highly desirable but are interested in sales leaders with an appreciation of the sensitive nature of sales within clinical setting. You will also have a track record of process improvement to maximise operational efficiencies. You will also be working closely with the business leaders to advise on performance against targets and influence future business decisions, by providing key facts and information of patient availability. 

To be successful you will be an ambitious, highly organised and hardworking individual, ideally from a clinical environment. This role provides the opportunity to make a real mark within the business and provides clear development opportunities.

Key objectives and responsibilities:

  • Recruit and lead a team that continuously achieves the volunteer recruitment targets
  • Constantly deliver against key metrics (e.g. randomisation rates)
  • Gain full understanding of each Trial study criteria and exclusions and be able to educate and train each recruiter on the study details
  • Demonstrate an ability to be convincing through education and explanation as a trusted advisor, externally with patients and internally with business leaders (e.g. credibility, competency, and trust)
  • Design and develop innovative approaches to optimise recruitment, while identifying strategies and techniques to reduce the cost, measured by the total recruiting cost per randomized volunteer, and leveraging eMarketing methodologies
  • Build the call centre infrastructure with functionality enabling the management and reporting of metrics to determine efficiency and effectiveness
  • Work collaboratively with the social media, website, PR RCH manager to ensure messaging and branding is optimal to enhance recruitment

About the Individual

  • Bachelor’s degree in related area and Master’s degree (preferred)
  • Proven success in leading high performing sales/recruiting teams
  • Requires a high attention to detail with regard to lead tracking, and is familiar with account profiles in a CRM system
  • Capability of building strategic relationships that drive business and clinical outcomes
  • Successful history of managing emotionally oriented services or products


  • Private Health Insurance
  • Continuous professional development
  • Pension Scheme

Apply for this Now

Apply Here. Vacancy ID: 4655




By submitting your name, email address, CV and any other details via this form to our team at Classic Consulting, you are agreeing for us to store your details on our secure in-house recruitment database. You also agree that we may contact you by telephone, email or post regarding any employment opportunities for any roles we feel you may be matched to, even if those roles differ from the ones you have specifically applied for.

You may withdraw your consent and request removal of your personal data at any time by emailing . Our full Privacy policy is available here.



From time to time, we'd like to send you our company news and updates. If you'd like us to add your name to the list, check the box below. You may withdraw your consent at any time by emailing .

Yes, please send me company news and updates


Thank you, we look forward to hearing from you!