Part-Time Customer Service Specialist

Job Title: Part-Time Customer Service Specialist (Maternity Cover)
Location: Haywards Heath
Salary: £19,000 - £23,000
Duration: 15 Months

Hours: 9am-5:30pm, Monday-Wednesday

Responsibilities:
  • Manage customer stock allocation/reservation
  • Liaise with the marketing department to ensure awareness of any marketing campaigns
  • Handle basic enquiries or issues and escalate to more senior team members when needed
  • Process various contracts and agreements
  • Liaise with account managers and customers to ensure the highest level of customer service is provided
  • Respond to all enquiries in a professional and timely manner
  • Occasional attendance of field visits or external meetings
  • Nurture a positive relationship with customers and clients
Requirements:
  • Customer Service experience
  • Highly service driven
  • Proactive approach to work

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