Customer Service Specialist

Job Title: Customer Service Specialist
Location: Haywards Heath
Salary: £19,000 - £23,000

  • Able to resolve issues quickly
  • Taking orders over the phone
  • Manage customer stock allocation/reservation
  • Liaise with the marketing department to ensure awareness of any marketing campaigns
  • Handle basic enquiries or issues and escalate to more senior team members when needed
  • Process various contracts and agreements
  • Liaise with account managers and customers to ensure the highest level of customer service is provided
  • Respond to all enquiries in a professional and timely manner
  • Occasional attendance of field visits or external meetings
  • Nurture a positive relationship with customers and clients
  • Highly proactive, able to resolve issues and change processes to reduce the future re-occurrence 
  • Customer Service experience
  • Highly service driven
  • Proactive approach to work

Apply for this Now

Apply Here. Vacancy ID: 4629